Case Research

The Faculty Members of SCIT actively develop and publish case studies on the issues, challenges, successes and changes happening in Information Technology and Business Management areas. This case writing initiative is a step to enhance the symbiotic relationship between the academics (faculty members & students) and the industry (practioners & experts), to produce the progeny of scholars and practitioners, to create a research culture and to build a qualitative knowledge base. This initiative is to capitalize the synergies of experiential learning and participant centered learning approach into the teaching-learning pedagogy.

The case research initiative is a reinforcement and enhancement of knowledge to stay in tune with the current industry trends. Faculty members regularly get trained in case research, development and teaching methodologies from world renowned organizations like the Case Centre (formerly European Case Clearing House, UK) Emerald Emerging Markets Cases & PMI among others.


The following are the case research contributions of SCIT:

Published in: SAP University Alliances Learning Room - Curricula - Data Sciences and Analytics

Title:Big Data Analytics Case using SAP Business Objects Lumira Integration with Hortonworks-Hadoop

Software: SAP Lumira, VMWare Player 5.0.2 & above, Windows 7 Professional and above/ 64 bit, Hortonworks Sandbox 2.0 VMWare & above

Authors:Dr. S. Vijayakumar Bharathi, Dr. Ajey Kumar, Dr. Dhanya Pramod, Symbiosis Centre for Information Technology (SCIT)

Period of Publication: January 2017

Overview:This case study explains an integrated big data analytics case using SAP Business Objects Lumira and Hortonworks-Hadoop in detail and thus fosters a thorough understanding about the power of SAP Lumira in integration and visualization of data from huge datasets.

No. of Pages: 71

Target Audience:Graduate/Beginner


BUSINESS AND INFORMATION TECHNOLOGY AT CROSSROADS

CASE - Reference no. 314-120-1 
http://www.thecasecentre.org/educators/products/view?id=121247 
Authors: Raman, R. (Symbiosis Centre for Information Technology (SCIT)); Pramod, D. (Symbiosis Centre for Information Technology (SCIT)); Bharathi, S. (Symbiosis Centre for Information Technology (SCIT)); Khan, M. (Symbiosis Centre for Information Technology (SCIT)); Kulkarni, A. (Symbiosis Centre for Information Technology (SCIT)) 
Published in: 2014
Length: 17 pages 
Data source: Field research
Abstract: The case explains the information technology system implementation of Joshi’s Kohinoor Technical Institute (JKTI) a business division of the Kohinoor Group based out of Mumbai. The case discusses in depth how JKTI went ahead implementing an off-the-shelf educational ERP system and the issues and challenges in aligning the usage of ERP to its business goals. The case also emphasises the need for a well-thought out and strategically focussed IT strategy. The crux of the case is about how JKTI though reactively, reconciled the prospects and consequences of the ERP implementation and, planned for a complete turnaround. The turnaround talks about the termination of the existing off-the-shelf ERP product and developing an all new fully customised ERP solution. The case is intended to provide practical insights into the IT implementation issues from a business viewpoint and also the whys of strategic thinking about IT in business. It also highlights the divergence in the clients’ expectations and the project outcomes. 
Topics: ERP; IT Strategy; Business strategy; Project decision-making
Settings: Mumbai; India, Vocational education, 1200 employees, Jun - Dec 2010
 


PROJECT MANAGEMENT INSTITUTE Case Studies & Research Reports Academic Case Studies & Research Reports http://www.pmi.org.in/PMI-Case-Studies-Research-Report/detail.php?pid=24 
Year of Publication: 2014 
OUTCOME OF A FUNDED PROJECT AWARDED TO SCIT AS PART OF THE PMI CASE RESEARCH FUND 

ERP at Kohinoor Planet Constructions - Dead End or A Road Ahead

Authored by
Dr. R. Raman (SCIT, SIU, Pune India) and co-authored by Dr. Dhanya Pramod and Mr. S. Vijayakumar Bharathi (SCIT, SIU, Pune India) 
Brief Information: This case study is about certain unmet project challenges of ERP implementation at Kohinoor Planet Constructions Pvt. Ltd (KPC). KPC envisaged an ambitious plan of implementing ERP for certain key business objectives like strengthening the supply chain partnerships, improve customer relations, enhance organizational flexibility, transparency and clarity in decision-making and more importantly reduce project completion time and cost. The majority of contractor firms have awareness about the ERP systems but very few organizations have taken the initiative to implement the same. The challenges faced in time, cost and resources are the major factors of non-interest in ERP implementation. 
The relevance of project management in ensuring that the implementation of ERP does not get into a cost and schedule over run is emphasized in this case. The case provides a multi-dimensional perspective of a project, such as planning, organisation, information system acquisition, personnel selection, and management and monitoring of software implementation. The strategic perspective of project management discussed extensively so as to convince the stakeholders that the system deployed is aligned with overall business strategy while enabling success. 
The case study explains the different phases of ERP namely project planning, product and vendor selection and implementation and narrates the inherent inefficiencies in project scoping, scheduling and cost management. This case study also brings out the issues relating to configuration vs. customization resulting in a mismatch between the client expectation and project deliverables. Finally, the case explains the abandonment of the ERP product and the company’s recent initiative of re-starting the ERP implementation from scratch. 
Learning Objectives: 
• The issues and challenges relating to project scoping, scheduling and budgeting in an ERP Project for a Construction Company 
• The reasons that can lead to a mismatch between client’s expectation and project deliverables 
• The application of certain appropriate knowledge areas of project management with a view to enhance the implementation results 
• Bridges the gap between the theoretical and practical perspective of ERP Implementation Projects 
 


EMERGING MARKETS CASE STUDIES COLLECTION – EMERALD GROUP PUBLISHING LIMITED
ISSN: 2045-0621 

ProdVal – production challenges!


Author(s): Apoorva Vikrant Kulkarni (Assistant Professor in the IT Department, Symbiosis International University, Pune, India), Komal Chopra (Assistant Professor in the Department of Management, Symbiosis International University, Pune, India), Krishnakant Roy (Assistant Professor in the Department of Economics, Symbiosis International University, Pune, India), Raji Vamadevan (Assistant Professor in the Department of Media, Symbiosis International University, Bangalore, India), Sajeesh Hamsa (Assistant Professor in the Department of Management, Symbiosis International University, Pune, India) 

Citation: Apoorva Vikrant Kulkarni, Komal Chopra, Krishnakant Roy, Raji Vamadevan, Sajeesh Hamsa, "ProdVal – production challenges!", Emerald Emerging Markets Case Studies, (2012) 
DOI: http://dx.doi.org/10.1108/20450621211301066; 
Year of Publication: 2012 
Case overview: ProdVal Flow Controls Pvt Ltd was company in the SME sector in India. The company focused on quality products and timely delivery. The major challenge for ProdVal was increasing their production capacity. They had no control over their existing suppliers resulting in delay in raw materials delivery. Retention of vendors had an effect on inventory carrying cost. The company had limited production facilities and the workers were outsourced. The company operated with unskilled workers. The case presents the various issues faced by the company based on which strategies to practice and plan the company's future plans could be designed. This is a disguised case and all excerpts from interviews have been anonymized. 
Expected learning outcomes This case study will give an insight to students to understand how inventory management; impacts production. It even gives an idea about how ProdVal has used the strategy of outsourcing of technology and labour and maintained a good growth rate. 
Social implications Production-related outsourcing. •Production management in small scale industry. •Organization structure of a manufacturing unit. •Concept of outsourcing HR and technology in an SME. 
Keywords: Production management, Inventory, Vendor management, Small to medium-sized enterprises, Outsourcing, Valve, Flow control product, India 
 


PAARI POTTER AND THE BELLY POTS COMPANY

http://www.thecasecentre.org/educators/products/view?id=91468 
CASE-Reference no. 109-035-1 
Authors: Bharathi, S. (Symbiosis Centre for Information Technology (SCIT)) 
Published in: 2009 
Length: 4 pages 
Data source: Generalised experience 
Abstract: This case attempts to clarify the understanding on the foundation of managerial accounting and costing function through a simple business scenario of pot-making otherwise known as pottery. The case is written as a story and is about a fictitious character named Paari, an earthenware potter in a rural setting in the Southern State of Tamil Nadu, India. The essence of the case is to make the students identify the various types of expenses that are incurred during the process of pot-making and how such expenses are understood from a cost accounting perspective and applied to product costing. The relationship between expenses and cost and also the classification of cost based on behavior, has been brought out in the case. At the end of the case the students will be able to understand the inter-relationship between cost accounting and financial accounting functions in a business. 
Topics: Pottery; Commercialisation; Cartload; Plant and Machinery; Capacity; Rent; Transportation; Commission 
Settings: Pune; India, Information technology 

4a. PAARI POTTER AND THE BELLY POTS COMPANY 
TEACHING NOTE - Reference no. 109-035-8 
http://www.thecasecentre.org/educators/products/view?id=91469 
Authors: Bharathi, S. (Symbiosis Centre for Information Technology (SCIT)) 
Published in: 2009 
Length: 9 pages 
Data source: Generalised experience 
Related: PAARI POTTER AND THE BELLY POTS COMPANY 
CASE- Reference no. 109-035-1 
 


COMPULINK AND THE 'WHIZIBLE' SUCCESS

CASE - Reference no. 309-037-1 http://www.thecasecentre.org/educators/products/view?id=86897 
Authors: Venkatraman, R. (Symbiosis Centre for Information Technology (SCIT)) 
Published in: 2009 
Length: 25 pages 
Data source: Field research 
Abstract: This case traces the success story of Compulink which had been co-founded by two young entrepreneurs, essentially as an outsourcing service provider organisation. After the initial success as a product development service provider, the shift in the strategy of the organisation with increasing focus on intellectual property generation, and the attendant problems faced by Compulink are highlighted. The case demonstrates the conscious attempts by the management in projecting Compulink as an organisation focused on long-term growth at the cost of some short-term pains, and in the process brings out the key factors relevant in the nurturing of a growing company as it tries to spread its wings globally. The case starts and ends with some key questions relating to strategic options faced by the promoters. 
Topics: Business strategy; Marketing; Product management; India; Services execution management 
Settings: Pune; India, IT industry; software products, Mid-size, 2007 
 


METROPOLITAN BUS COMPANY: DESIGNING IT SOLUTION TO DELIVER BUSINESS OBJECTIVES

CASE - Reference no. 909-031-1 http://www.thecasecentre.org/educators/products/view?id=91466 
Authors: Kagal, S. (Symbiosis Centre for Information Technology (SCIT)) 
Published in: 2009 
Length: 4 pages 
Data source: Generalised experience 
Abstract: This case presents a classic business situation about customer service where an IT solution is seen as a remedy to gain business advantage. The CIO (chief information officer) is therefore a central driver who is besieged with varying views and demands of business heads, who has the sole responsibility to identify the right business problem and design a solution so that it would make a positive impact on the emerging business situation. This case can be used in teaching prioritisation of business problems to be addressed in an IT solution, and also to hone an IT solution to provide desired advantages for the identified business objectives. 
Topics: IT solutions; On-line reservations; CSF (critical success factor); Customer; Service; Computerisation; Customer requirements; Traffic load 
Settings: Pune; India, Information technology 

6a. METROPOLITAN BUS COMPANY: DESIGNING IT SOLUTION TO DELIVER BUSINESS OBJECTIVES 
TEACHING NOTE - Reference no. 909-031-8 http://www.thecasecentre.org/educators/products/view?id=91466 
Authors: Kagal, S. (Symbiosis Centre for Information Technology (SCIT)) 
Published in: 2009 
Length: 3 pages 
Data source: Generalised experience 
Related: METROPOLITAN BUS COMPANY: DESIGNING IT SOLUTION TO DELIVER BUSINESS OBJECTIVES 
CASE -Reference no. 909-031-1 
 


WIPRO KNET: A GATEWAY TO KNOWLEDGE SEEKING AND CONTRIBUTING CULTURE AT THE SAP PRACTICE UNIT OF WIPRO TECHNOLOGIES

http://www.thecasecentre.org/educators/products/view?id=80442 
CASE - Reference no. 908-014-1 
Authors: Bharathi, S. (Symbiosis Centre for Information Technology (SCIT)); Sawhney, A. (Symbiosis Centre for Information Technology (SCIT)); Sundaram, S. (Wipro Technologies) 
Published in: 2008 
Length: 14 pages 
Data source: Field research 
Abstract: This case study illustrates the use of knowledge portal (KNet) at the SAP Practice Unit of Wipro Technologies Limited, Bangalore, India as a gateway for employees to seek and contribute knowledge. It brings out challenges faced in percolating the knowledge sharing culture through the knowledge portal and the initiatives attempted to overcome the challenges. The case study comprises three phases starting with the identification of difficulties, validating the current knowledge management strategy from the perspectives of 'codification' and 'personalisation' and finally campaigning to spread the awareness of enterprise application services (EAS) knowledge bank (KB). The case explains the knowledge-machinery within the company which is a synchronisation of people, processes and technology aimed through the knowledge portal. The seeking and contributing cycle (K-SC cycle) brings out the relationship between the two approaches of personalisation and codification which were used for validating the current knowledge management strategy of the organisation. This case is intended to provide students with some practical inputs in understanding the significance of seeking and contributing knowledge using intranet portals such as KNet. We are sure that such an understanding would be crucial for developing a knowledge sharing culture in today's organisations. 
Topics: Knowledge portal (KNet); Enterprise Applications Services (EAS) Knowledge Bank (KB); Personalisation; Codification; Seeking and contributing cycle (K-SC cycle) 
Settings: Bangalore; India, Information technology; services, Large scale, June 2007 - March 2008