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Quality Improvement of a Product Data and Process Management Software for Achieving Business Benefits

Author : Suprika V Shrivastava 2008
Year : 2008
Description : Proceedings of International Conference on Innovation in Redefining Business Horizons, IMT Ghaziabad, India, December 18-19, 2008

Effect of Metrics Based Refactoring on the Code Quality

Author : Suprika V Shrivastava 2008
Year : 2008
Description : Punjab Institute of Management and Technology (PIMT) Journal, Vol. 1, No. 2, September - 08- February 2009, Pg No. 1

ESSBASE, an OLAP tool to analyze telecom business

Author : Suprika V Shrivastava 2007
Year : 2007
Description : Telecommunication Journal, Volume 57, Issue 4 July-August 2007 Pg No. 29) Bharat Sanchar Nigam Limited (BSNL)

The best practice of End-to-End ERP Implementation - A case study on Auto-component Industry

Author : S. Vijayakumar Bharathi 2007
Year : 2007
Description : Presented at the National Conference on Management, organized by the University School of Management Studies, GGS Indraprastha University, New Delhi. Published in the conference proceedings, ISBN 81-89547-35-6, pp 116-128

Optimizing Call Center Operations by Using Application Service Provider (ASP) Model

Author : Dr. R. Raman 2007
Year : 2007
Description : Presented paper in the National Conference on BUSINESS OPTIMIZATION RESEARCH WAVE jointly organized by Institute of Technology Bombay, Mumbai (IIT - Mumbai) and National Institute Of Industrial Engineering, Mumbai (NITIE, MUMBAI) on 15th and 16th February 2007

Outsourcing of Information Services (ICOIS'2007)

Author : Dr. R. Raman 2007
Year : 2007
Description : Presented a paper by invitation in the 3rd International Conference held at Heidelberg, Germany on 29th and 30th May, 2007

Defining 'success' for software projects: An exploratory revelation

Author : Agarwal Nitin and Rathod Urvashi 2006
Year : 2006
Description : Published in International Journal of Project Management, Elsevier, 24, 2006, pp 358 370.

The BPO Cyber coolies - Are they satisfied with their jobs?

Author : Dr. R. Raman 2006
Year : 2006
Description : Udyog Pragati, the refereed journal from NITIE, Mumbai, April - June 2006 (ISSN 0970-3365 Vol. 30, No. 2)
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