The best practice of End-to-End ERP Implementation - A case study on Auto-component Industry
Author : S. Vijayakumar Bharathi 2007
Year : 2007
Description : Presented at the National Conference on Management, organized by the University School of Management Studies, GGS Indraprastha University, New Delhi. Published in the conference proceedings, ISBN 81-89547-35-6, pp 116-128
Optimizing Call Center Operations by Using Application Service Provider (ASP) Model
Author : Dr. R. Raman 2007
Year : 2007
Description : Presented paper in the National Conference on BUSINESS OPTIMIZATION RESEARCH WAVE jointly organized by Institute of Technology Bombay, Mumbai (IIT - Mumbai) and National Institute Of Industrial Engineering, Mumbai (NITIE, MUMBAI) on 15th and 16th February 2007
Outsourcing of Information Services (ICOIS'2007)
Author : Dr. R. Raman 2007
Year : 2007
Description : Presented a paper by invitation in the 3rd International Conference held at Heidelberg, Germany on 29th and 30th May, 2007
Defining 'success' for software projects: An exploratory revelation
Author : Agarwal Nitin and Rathod Urvashi 2006
Year : 2006
Description : Published in International Journal of Project Management, Elsevier, 24, 2006, pp 358 370.
The BPO Cyber coolies - Are they satisfied with their jobs?
Author : Dr. R. Raman 2006
Year : 2006
Description : Udyog Pragati, the refereed journal from NITIE, Mumbai, April - June 2006 (ISSN 0970-3365 Vol. 30, No. 2)
Strategies to Retain Human Capital in BPO Industry?
Author : Dr. R. Raman 2006
Year : 2006
Description : January - March 2006 issue, (ISSN 0970-2385 Vol.XXIII No.4) of Abhigyan, a refereed journal from Fore School of Management
How Protected Is Electronically Transferred Data from Business Process Outsourcing (BPO) units - The Indian Scenario
Author : Dr. R. Raman 2006
Year : 2006
Description : Published in e-journal of AIMA ( All India Management Association ) Volume 1, Issue 4/4, ISSN 14, December 2007. This article can be viewed at http://www.aima-ind.org
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