The BPO Revolution: Strategies to Control High Rate of Attrition
Author : Dr. R. Raman 2005
Year : 2005
Description : Presented paper at the International conference on services management services management organized by Institute for International Management and Technology and Oxford Brookes University- United Kingdom during March 10-11 2005
The BPO Revolution: Strategies to Control High Rate of Attrition
Author : Dr. R. Raman 2004
Year : 2004
Description : October - December 2004 (ISSN 0970-3365 Vol.28 No.4) issue of Udyog Pragati, the refereed journal from NITIE, Mumbai
Business Process Outsourcing Boom - Will It Remain?
Author : Dr. R. Raman 2004
Year : 2004
Description : Abhigyan, a refereed journal from Fore School of Management, October - December 2004 issue, (ISSN 0970-2385 Vol.XXIII No.2)